• Catholic Craftsman Program (Opening fall 2026):

    1.       Number of Students admitted as of July 1: 0

    2.       Enrollment over the next 12 months:

    1.       New starts: 0

    2.       Re-enrollments: 0

    3.       Transfers: 0

    3.       Total number of enrolled students: 0

    4.       Enrollment Changes:

    1.       Transferred into another program: 0

    2.       Completed the program: 0

    3.       Withdrew from the School: 0

    4.       Continue enrollment: 0

    5.       Enrollment and Employment Outcomes:

    1.       Placed in field of study: 0

    2.       Placed in a related field: 0

    3.       Placed out of the field: 0

    4.       Not available for placement: 0

    5.       Not employed: 0

    6.       Number of Students who took State licensing exam or professional examination: 0

    7.       Graduates Employed without College Assistance: 0

    8.       Average Starting Salary of Employed Graduates: $0, since there are no graduates.

  • San Damiano College for the Trades

    Student Complaint Policy

    1. Purpose and Scope

    San Damiano College for the Trades (“the College”) is committed to maintaining a fair, transparent, and accessible process for addressing student concerns. This Student Complaint Policy establishes the procedures by which students may submit complaints regarding academic matters, administrative services, institutional policies, or other concerns related to their educational experience.

    This policy applies to all enrolled students and to all programs offered by the College. It fulfills the requirements of the Illinois Board of Higher Education (IBHE) for Private Business and Vocational Schools under 23 Ill. Adm. Code 1095.250.

    2. Institutional Responsibility

    The College maintains an internal complaint process that must be used by students before submitting a complaint to the Illinois Board of Higher Education. The College ensures that:

    • The complaint process is clearly communicated to all students.

    • Complaints are reviewed promptly, thoroughly, and impartially.

    • Records of all written complaints and institutional responses are retained in accordance with state requirements.

    3. Definitions

    Complaint:
    A written expression of dissatisfaction concerning an academic decision, administrative action, institutional policy, service, or condition affecting a student.

    Complainant:
    A student who submits a complaint under this policy.

    4. Internal Complaint Procedure

    4.1 Step 1: Informal Resolution (Optional but Encouraged)

    Christ tells us: “If your brother sins against you, go and tell him his fault, between you and him alone. If he listens to you, you have gained your brother. If he does not listen, take one or two others along with you, that every word may be confirmed by the evidence of two or three witnesses. If he refuses to listen to them, tell it to the church; and if he refuses to listen even to the church, let him be to you as a Gentile and a tax collector” (Mt 18:15-17).

    Students are encouraged to first seek informal resolution by discussing the matter directly with the student, faculty member, staff member, or department involved. Many concerns can be resolved quickly through direct communication.

    If a student is uncomfortable with direct communication, the student should discuss the matter with the Director of Student Life, who can mediate a conversation with the other party.

    If a student is uncomfortable with the Director of Student Life, or the complaint is about the Director of Student Life, the student may approach the Director of Operations or the Director of Business and Student Affairs, or the Ombudsmen (listed in the Student Handbook).

    4.2 Step 2: Formal Written Complaint

    If the concern is not resolved informally, or if the student prefers a formal process, the student may submit a written complaint to the Office of Student Affairs.

    A formal complaint must include:

    • Student’s full name and contact information

    • Date of submission

    • Description of the concern, including relevant dates and individuals involved

    • Steps taken to resolve the issue informally (if applicable)

    • Supporting documentation (if applicable)

    Complaints may be submitted by email, postal mail, or through the College’s designated complaint form (in the Student Handbook)

    4.3 Step 3: Institutional Review

    Upon receipt of a written complaint:

    • The College will acknowledge receipt within five (5) business days.

    • The complaint will be reviewed by the appropriate administrator or committee.

    • Additional information may be requested from the student or relevant personnel.

    • A written response will be issued to the student within thirty (30) business days, unless additional time is required due to the complexity of the matter.

    4.4 Step 4: Internal Appeal

    If the student is dissatisfied with the outcome, they may submit a written appeal within ten (10) business days of receiving the decision.

    The appeal must state:

    • The reason for the appeal

    • Any new information or documentation

    The appeal will be reviewed by a senior administrator whose decision is final within the institution.

    5. Complaints Involving Criminal Activity

    Any complaint involving alleged criminal conduct—including threats, violence, theft, or other unlawful behavior—must be reported immediately to local law enforcement. The College will cooperate fully with law‑enforcement authorities.

    6. External Complaint Process (Illinois Board of Higher Education)

    If a student has exhausted the College’s internal complaint procedures and believes the matter remains unresolved, the student may file a complaint with the Illinois Board of Higher Education.

    Illinois Board of Higher Education
    Private Business and Vocational Schools (PBVS) Complaint System
    1 N. Old State Capitol Plaza, Suite 333
    Springfield, IL 62701
    Website: https://complaints.ibhe.org
    Phone: (217) 782‑2551

    IBHE requires that all complaints be submitted in writing and accompanied by documentation demonstrating that the student first attempted to resolve the issue through the institution’s internal process.

    7. Record Retention

    The College maintains records of all written student complaints, institutional responses, and related documentation for a minimum of five (5) years, or longer if required by state regulation.

    8. Non‑Retaliation

    San Damiano College for the Trades strictly prohibits retaliation against any student who submits a complaint or participates in a complaint investigation. Any retaliatory action will be subject to disciplinary measures.

    9. Publication and Distribution

    This policy is published in the:

    • Student Handbook

    • Academic Catalog

    • College website

    • Enrollment materials

    Copies are available upon request from the Office of Student Services.

     

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